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Philodendron golden dragon

Privacy 

rare and unusual plants 

 

This Privacy Policy describes how a user’s personal information is collected, used, and shared when the user visits or make a purchase from The Botanical Collector on this website. 

 

Collected information

 

When the user visits this website, The Botanical Collector automatically receives, collects and stores their personal device information including your IP address, their browsing device, their location by city and the time of day that they ccess the website. This site also uses software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

Additionally, when the user makes an account or make/attempt to make a purchase from The Botanical Collector, this website collects personal identification information including their name, email address, account password, phone number and payment details including debit/credit card information. Personal accounts made on this website also collects additional information including the personal profile, blog comments, wish list and feedback via reviews. 

 

Methods of data collection

 

This website, The Botanical Collector, uses the following methods to collect data from users:

 

Cookies – these are data files that are placed on the user’s device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

 

Contact Forms – these are forms within the website where the user submits personal information to contact The Botanical Collector. 

 

Personal Accounts – these are personal accounts within the website which user creates. 

 

Orders – Essential personal information submitted by the user when an order is placed through this website

 

Why we collect this information

 

This website, The Botanical Collector, collects, stores, and uses the information listed above from it uses the following purposes:

 

  1. For system monitoring, stability, functionality and security.

  2. To enable orders made through the website to be placed and fulfilled by The Botanical Collector. 

  3. To enable The Botanical Collector to be able to contact users with general or personalized service-related notices and promotional messages. 

  4. To comply with any application laws and regulations. 

 

Cookies

 

The Botanical Collector uses cookies on this website provided by Wix.com for the following purposes:

 

Essential cookies - These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.

 

Marketing cookies - These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better advertisements to suit the user’s interests.

 

Functional Cookies - These cookies collect data to remember choices users make to improve and give a more personalised experience.

 

Analytics Cookies - These cookies help The Botanical Collector to understand how user’s interact with our website, discover errors and provide a better overall analytics.

 

Communication

 

The user may be contacted by email in regards to advertising, promotion and news via The Botanical Collector newsletter. The user may also be contacted by email or telephone regarding their account, their order, to resolve a dispute, to enforce applicable national laws or any other agreement that we may have with you. 

 

Third parties

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Please note that The Botanical Collector may also share any personal information stored to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive. 

 

Data retention

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

Changes to private policy

 

I may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Contact

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact me by e‑mail at charlotte@thebotanicalcollector.co.uk.

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